Managing My Personal Account |
| Signing In |
| Once you have registered, signing in gives you access to any information you have stored with us. Please note that your information is stored on a secure server. |
| |
| To sign in, click the "My Account" link in the upper right corner of the page. Enter your email address and password, then click submit. |
| |
| Signing Out |
| The sign out option is an important security feature for those who access FootAction at shared computer work stations. When you click "Sign-Out," you will no longer be registered on that computer, and you will not have access to your information until you sign in again. Signing out protects you by ensuring that others cannot view your personal information. |
| |
| Forgot Password |
| Forgot your password? No problem! To reset your password, follow the instructions below: |
| 1. Click the "My Account" link in the upper right corner of the page. |
| 2. On the My Account screen, click the "Forgot Password?" link. |
| 3. Enter your email address and click "Go." |
| 4. Your password will be emailed to you. |
| |
| Sorry, we will not give passwords over the phone, nor will we email them to a different email address than the one used to register. |
| |
| Change Password |
| If you would like to change your password, follow the instructions below: |
| 1. Click the "My Account" link in the upper right corner of the page. |
| 2. Click the "Change Password" link in the center of the page. |
| 3. Enter your email address and passwords and then click "Submit." |
| 4. Your new password will be activated and your old password will be disabled. |
| |
| Changing Billing and Shipping Information |
| Login to your personal account to modify your billing and shipping information. |
| |
| Modify Default Billing Information |
| To modify your default billing information, click on the "Edit Billing" link on the My Account page and make your changes. Click next to review your changes and once again to update your changes. |
| |
| Modify Shipping Information |
| To modify your default shipping information, click on the "Edit Shipping" link on the My Account page and make your changes. Click next to review your changes and once again to update your changes. |
| |
| Add Credit Card or Shipping Address |
| To modify your login information, click on the "Edit Login" link on the My Account page and make your changes. Click next to review your changes and once again to update your changes. |
| |
| Re-validation |
| As an added security feature, a re-validation screen will appear if your computer has been inactive for a period of time after you have signed in. This ensures that no one else can access your personal information if you have stepped away from your computer. When the screen appears, click on Login and simply enter your email address and password to sign in again. |
| |
| Unsubscribe to FootAction Email Club |
| If, for any reason you would like to be taken off the email list that notifies you of upcoming events, offers and sales, please email us at: customerservice@footaction.com. |
| |